FAQs

Yes. Monitoring is provided 24 hours a day, 365 days a year, ensuring protection around the clock, including holidays and after hours.

You can cancel a false alarm by entering a disarm code or calling the monitoring center with your passcode. Operators verify each event before dispatching emergency services when possible.

Alarm monitoring supports life safety by quickly notifying first responders, which can significantly reduce response times and save lives, property, and assets in emergencies.

Yes, many life safety systems include mobile apps or web portals that offer you real-time alerts, system status access, and priority updates.

In many cases, alarm monitoring may be required by NFPA codes or Authorities Having Jurisdiction (AHJs). Some insurance providers also require monitoring or offer discounts to policyholders who participate.

FSS Technologies operates a UL-listed central station with cross-system integration, meaning your fire, security, and life safety signals are received and managed in one place. That reduces response times and eliminates gaps between disconnected systems.

Fire sprinkler systems are activated by heat, not smoke. When the air around a sprinkler head reaches a specific temperature (typically 135–165°F), the heat-sensitive element activates and releases water directly over the source of the fire. Each head activates individually, limiting water damage and targeting the threat precisely.

Not all, but many. Requirements depend on occupancy type, building size, height, and use. Under the International Building Code (IBC) and NFPA 101, sprinklers are mandatory in most new commercial buildings, multi-family housing, high-rise structures, and large assembly spaces. Your local AHJ may impose additional requirements.

The main types are wet (water always in pipes, most common), dry (pressurized air in pipes, used in unheated areas), pre-action (requires a detection event before water fills the pipes, used in sensitive environments like data centers), and deluge (all heads open simultaneously, used in high-hazard zones). The right system depends on your building’s climate, use, and risk profile.

Design begins with hazard classification (light, ordinary, or extra hazard) and factors in water supply, pressure requirements, and layout based on NFPA 13, occupancy type, and building construction. Computer hydraulic modeling ensures the system meets flow and pressure demands at the most remote sprinkler head.