FAQs

FSS Technologies provides end-to-end support for your emergency lighting, from installation and testing to maintenance and compliance documentation, all performed by certified life safety professionals.

Video alarm verification connects your surveillance system to a professional monitoring center. When an alarm is triggered, monitoring operators can immediately access live or recorded footage from the associated camera to visually confirm whether the event is a real threat. This reduces false dispatches, speeds up emergency response, and provides documented evidence of the incident.

On-premise systems store footage locally on NVRs at your facility, giving you full control over hardware and data without relying on internet connectivity. Cloud-based systems store footage in off-site data centers, offering remote access, automatic backups, and simplified multi-site management. FSS Technologies designs and supports both configurations, and hybrid setups that combine local recording with cloud access are also available.

Event linking allows related actions to trigger automatically across integrated systems. For example, a forced door can prompt a nearby camera to begin recording and send an alert to designated contacts simultaneously. All linked events are logged in a shared timeline for review.

Yes. Most modern CCTV systems offer app-based or browser access, allowing authorized users to view live and recorded footage from any location. Remote viewing is available for both cloud-hosted and on-premise systems with network connectivity.

Yes. Commercial-grade security systems integrate with access control, video surveillance, fire alarm systems, and building automation, such as lighting or HVAC. Integration improves situational awareness by linking related events across systems and simplifies management through a shared interface.

Cloud platforms scale by adding licenses and hardware rather than overhauling infrastructure. Adding a single door reader or expanding to multiple new buildings is managed from a single centralized account, without requiring duplicate servers or separate installations at each site.

Every call is answered by a live person, and all calls are returned within two hours. A technician is dispatched and on-site within 24 hours of the service request to diagnose and resolve the issue.

Access control hardware should be inspected at least annually, including testing of door locks, readers, controllers, and backup batteries. Credential audits and firmware updates should be performed regularly to ensure system reliability and prevent unauthorized access due to outdated permissions.

Access control systems manage who can enter specific areas of a building or property using credentials like badges, key fobs, PINs, or mobile apps. They provide security, convenience, and a documented record of all entry and exit activity.