Frequently Asked Questions
FSS Technologies partners with Digital Monitoring Products (DMP) to deliver commercial security systems designed for reliability, scalability, and cross-system integration. Systems are installed and maintained by certified technicians, with options for professional monitoring and remote management through DMP’s platform.
A commercial video surveillance system, also referred to as a CCTV (closed-circuit television) system, uses cameras and recording devices to monitor and record activity for security, safety, and operational oversight. Systems range from single-camera setups for small businesses to multi-location enterprise deployments with hundreds of cameras.
Camera count depends on the facility’s size, layout, number of entry points, high-risk areas, lighting conditions, and required coverage overlap. A site assessment identifies blind spots and determines the optimal placement and quantity for complete coverage.
Emergency services cover fire alarm systems, fire sprinkler systems, security and intrusion systems, access control, video surveillance, emergency and exit lighting, fire suppression systems, and monitoring communication pathways. If a system is critical to life safety or building security, it falls under FSS’s emergency support.
Situations that qualify include fire alarm panel faults or failures, sprinkler activations or pipe breaks, security system malfunctions, power outages affecting life safety equipment, monitoring communication failures, system impairments that affect code compliance, and any event that leaves a building without active fire or security protection.
Call FSS Technologies at any time. A live person will answer, assess the situation, and initiate the appropriate response, whether that’s remote troubleshooting, dispatching a technician, or providing guidance on interim safety measures until the system is restored.
Professional 24/7 monitoring is not mandatory in all cases, but it is strongly recommended for businesses. Monitoring centers verify threats and dispatch emergency services quickly, reducing false dispatches and improving response time. Many insurance providers and high-value facilities require professional monitoring for compliance.