24/7 Emergency Service

FSS Technologies: World-Class Service, Anytime, Anywhere

At FSS Technologies, exceptional service is the foundation of everything we do. We’re committed to providing fast, reliable support—anytime, day or night.
  • 24/7 Availability You Can Count On: Emergencies don’t wait, and neither do we. Call 888-412-5356 any time and reach a live person. Our technicians are available 24/7, and all calls are returned within two hours. Emails are answered just as quickly.
  • Fast, Reliable On-Site Support: We guarantee a technician on-site within 24 hours of your request. Our NICET-certified professionals resolve issues efficiently to minimize downtime and keep your systems compliant.
  • Driven by Core Values: Integrity. Excellence. Customer focus. These values guide every service we provide—from installation to emergency response.
Choose FSS Technologies and experience a legacy of service and safety you can trust.
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Features

24/7 world-class service is essential because emergencies can happen anytime, and fast response ensures safety and system uptime. It gives customers peace of mind knowing expert help is always just a call away, reinforcing trust and reliability in every interaction.

Always available, day or night—service you can count on.
Live support 24/7, because emergencies don’t keep hours.
Real people, real help—every hour, every day, always.
Round-the-clock service to keep your systems running strong.
Reliable technicians ready 24/7 to solve your problems fast.
Your safety doesn’t sleep, and neither do we.

Frequently Asked Questions

The primary codes are:

  • NFPA 72 – National Fire Alarm and Signaling Code (system design, installation, performance, and testing).
  • NFPA 70 (NEC) – Electrical aspects of system installation.
  • NFPA 101 – Life Safety Code (occupancy-specific requirements).
  • Local codes and amendments also apply and may override national standards.

Requirements depend on occupancy type, size, and use. Examples:

  • Group A (Assembly) >300 people: Fire alarm system required.
  • Group R-1 (Hotels): Required if 3+ units.
  • Group B (Business): Depends on occupant load and egress routes.
  • Refer to IBC (International Building Code) and NFPA 101.

  • Conventional – Devices are grouped by zones.
  • Addressable – Each device has a unique address for pinpointed alarms.
  • Hybrid – Combines both features.
  • Wireless – Useful in historic or hard-to-wire buildings.

  • Control Panel (FACP)
  • Initiating Devices (smoke, heat, pull stations)
  • Notification Appliances (horns, strobes, speakers)
  • Power Supplies (primary & backup)
  • Monitoring devices (communicators for remote dispatch)

  • Primary power from commercial electricity.
  • Secondary (backup) power from batteries or generators (per NFPA 72, minimum 24 hours standby + 5 minutes alarm).

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