FAQs

Frequently Asked Questions

Yes. Electronic locks, readers, controllers, and backup power components should be tested and inspected on a recurring schedule to ensure reliable operation. Regular credential audits also help prevent unauthorized access by inactive users or employees with expired permissions.

FSS Technologies designs, installs, and services access control and intercom systems using industry-leading products and factory-certified technicians. Systems are built to be scalable, integrated with your existing security infrastructure, and backed by 24/7 support.

Cloud-based security solutions use internet-connected platforms to manage, monitor, and store data from access control, video surveillance, and intrusion alarm systems. System data and controls are hosted in secure off-site data centers and accessed through web dashboards or mobile apps rather than local servers.

On-premise systems store data locally and typically require physical access or a VPN for remote use. Cloud-based systems host data in encrypted off-site data centers and provide access from any device with an internet connection. Cloud platforms receive automatic software updates, while on-premise systems generally require manual patching and local IT support.

Cloud platforms can unify access control, video surveillance, intrusion alarms, and environmental sensors into a single interface. This allows users to control doors, view camera feeds, respond to alerts, and manage credentials from a single dashboard without switching between systems or vendors.

Footage from connected cameras is recorded and stored in redundant, encrypted data centers rather than on a local DVR or NVR. This protects recordings from physical theft, hardware failure, or tampering. Retention periods are configurable and typically range from 7 to 90 days or more, depending on your storage plan.

Cloud security platforms use end-to-end encryption, multi-factor authentication, role-based user permissions, and redundant data storage across geographically distributed servers. Providers manage cybersecurity protocols, uptime monitoring, and compliance certifications as part of the service.

Updates, including software patches, firmware upgrades, and new features, are deployed automatically by the provider. This eliminates the need for manual maintenance visits or dedicated IT involvement, ensuring the system always runs with the latest security protections.

Cloud platforms scale by adding licenses and hardware rather than overhauling infrastructure. Adding a single door reader or expanding to multiple new buildings is managed from a single centralized account, without requiring duplicate servers or separate installations at each site.

Cloud-based security is well-suited for businesses managing multiple locations, multi-family residential properties, organizations with distributed teams, and facilities that need real-time visibility without maintaining dedicated on-site IT resources. It also fits properties that anticipate growth or frequent changes to their security configuration.

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