Are You a Spectrum Customer Losing Service?
When Spectrum closed the doors on its home security system business in February 2020, many customers were left high and dry.
The Spectrum Backstory
Spectrum is a subsidiary of Charter Communications, the second-largest cable provider in the country offering service in 42 states. Charter inherited Spectrum in a 2016 merger with Time Warner Cable and Bright House Network.
Charter stopped marketing the Spectrum home security system almost immediately after the merger but didn’t officially notify customers until December of 2019 that it would cancel the service entirely.
Spectrum systems came standard with two door and window wireless sensors, a wireless motion detector, a touchscreen, yard sign, and window decals. Spectrum sold wireless video cameras and additional sensors as add-ons to its standard system.
The way all Spectrum security components are coded makes them incompatible with other devices, rendering them obsolete in the wake of the closure.
DIY Discounts?
While Spectrum offered existing security service customers discounts on similar services from Ring or Abode, it had no plans to make its equipment compatible with other systems or provide rebates for equipment customers bought.
So why not go with Ring or Abode to provide your security needs? There are several reasons:
- Security within the security equipment—Earlier this year, we told you about somehacking issues Ring faced and their response to the problem.
- While Ring has compatibility with Amazon’s Alexa (Ring is an Amazon subsidiary) and Google Home, it has a limited line of equipment that reduces the system’s overall effectiveness.
- On the equipment front, Abode doesn’t have a built-in streaming camera on the Gateway system, and its add-ons – including door and window sensors – are expensive.
- There are many potential problems with do-it-yourself security—You won’t have any certified technicians for installation. And, even though Ring, Abode and others tout their straight-from-the-box simplicity, there could be some issues for customers who aren’t especially tech-savvy.
Professional-Grade Security is Affordable
There is a misconception in the marketplace that professional-grade security is costly or that it isn’t as simple to use as out-of-the-box options. That’s simply not true.
At FSS, we offer simple to use mobile apps and equipment that is compatible with Apple Watch, Amazon Alexa, Google Home, Apple TV, and Amazon Fire TV.
The difference is that the platform we use to interconnect your security components (Alarm.com) is compatible with equipment from a wide variety of component manufacturers, including systems made by DSC, GE Security, Interlogix, Qolsys, and 2GIG.
We partner with reputable manufacturers and our team meets with each customer individually. We work with you to assess your needs before designing a customizedsystem.
When it comes to price, we bet you’ll be amazed at the affordability of professional home security. A typical 3-bedroom setup might include three door monitors, one motion sensor, one keypad, and an integrated phone app for only $300 and with $35/month professional monitoring.
If other companies have burned you, we’re ready to help.
Explore Our Other Blogs
What is Video Alarm Verification?
Video alarm verification is a tried-and-true technology that is an underused component in residential and commercial security systems. Video alarm verification adds an extra element to your overall security by partnering your security system with an alarm monitoring center. When an alarm is triggered, video alarm verification allows monitoring center employees to view the situation…
How Do Wireless Doorbells Work?
A doorbell is a pretty self-explanatory tool—you press the button outside, and a chime goes off inside, alerting the homeowner that someone is at the front door. Like everything else, though, today’s technology has brought even the humble doorbell into the limelight as an indispensable tool for convenience and security. Pros and Cons of Wireless…
Who Are the Best Security Companies in Indiana?
Finding the right company to install and monitor the security in your home (or business) is an important choice. You need to know and trust the people who will be responsible for keeping you safe. In Indiana, we know that there are many teams ready and capable of protecting your home and business. To help…
Code Requirements for Commercial Fire Alarms
The International Code Council The purpose of commercial property is for business or retail use, and the International Code Council (ICC) is a nonprofit association that develops model codes and standards used worldwide to construct safe, sustainable, affordable, and resilient structures. The fire codes vary depending on the type of business you run. For example,…
Can I Install a Security System with Monitoring in my Apartment?
The most recent FBI data estimates that there are over 1.2 million burglaries a year, resulting in around $3.4 billion in property loss. Although property crime as a whole has been on the decline, the rise in popularity of video doorbells and more comprehensive and integrated home security systems shows that Americans are no less…
Local Alarm System vs. National Home Security Company
When looking for home security, you may find yourself stuck between local alarm companies and national home security. Find out why more and more people are turning to local home security companies. Knowledge One of the biggest advantages of using a local company is that they will be familiar with local safety concerns, any jurisdiction regulations…
How Poor Security Can Cost Your Business
Poor security practices have hidden costs With the many expenses that business owners must juggle for day-to-day operations, security often falls by the wayside. Even though it seems like an easy way to save money, the cost of handling a break-in can surpass the money you’d spend on installing and maintaining a security system. Here…
Fire Prevention, Protection, and Suppression Systems
Fire safety is a crucial matter that every business should prioritize. Whether it’s caused by arson or an accident, a fire can cause catastrophic damage to a company’s property, inventory, and equipment if the proper protection measures aren’t in place or there are operational issues. In more unfortunate cases, insufficient fire safety standards can put…
Motion Detector Installation Basics
Motion detection devices are a crucial component of any security system, commercial or residential. They allow owners to cover a relatively large amount of space with a small number of devices. Motion detectors also are known to detect activity that window sensors might miss. When it comes time to install motion detection devices, remember these…
Hard-Wired vs Wireless Security Systems
The chicken or the egg. Not asking which came first in this case, just which one you like better. In the world of security systems, which came first between wired and wireless was answered long ago. But the question of which is better remains. Let’s start with a quick overview of how each of these…