Are You a Spectrum Customer Losing Service?
When Spectrum closed the doors on its home security system business in February 2020, many customers were left high and dry.
The Spectrum Backstory
Spectrum is a subsidiary of Charter Communications, the second-largest cable provider in the country offering service in 42 states. Charter inherited Spectrum in a 2016 merger with Time Warner Cable and Bright House Network.
Charter stopped marketing the Spectrum home security system almost immediately after the merger but didn’t officially notify customers until December of 2019 that it would cancel the service entirely.
Spectrum systems came standard with two door and window wireless sensors, a wireless motion detector, a touchscreen, yard sign, and window decals. Spectrum sold wireless video cameras and additional sensors as add-ons to its standard system.
The way all Spectrum security components are coded makes them incompatible with other devices, rendering them obsolete in the wake of the closure.
DIY Discounts?
While Spectrum offered existing security service customers discounts on similar services from Ring or Abode, it had no plans to make its equipment compatible with other systems or provide rebates for equipment customers bought.
So why not go with Ring or Abode to provide your security needs? There are several reasons:
- Security within the security equipment—Earlier this year, we told you about somehacking issues Ring faced and their response to the problem.
- While Ring has compatibility with Amazon’s Alexa (Ring is an Amazon subsidiary) and Google Home, it has a limited line of equipment that reduces the system’s overall effectiveness.
- On the equipment front, Abode doesn’t have a built-in streaming camera on the Gateway system, and its add-ons – including door and window sensors – are expensive.
- There are many potential problems with do-it-yourself security—You won’t have any certified technicians for installation. And, even though Ring, Abode and others tout their straight-from-the-box simplicity, there could be some issues for customers who aren’t especially tech-savvy.
Professional-Grade Security is Affordable
There is a misconception in the marketplace that professional-grade security is costly or that it isn’t as simple to use as out-of-the-box options. That’s simply not true.
At FSS, we offer simple to use mobile apps and equipment that is compatible with Apple Watch, Amazon Alexa, Google Home, Apple TV, and Amazon Fire TV.
The difference is that the platform we use to interconnect your security components (Alarm.com) is compatible with equipment from a wide variety of component manufacturers, including systems made by DSC, GE Security, Interlogix, Qolsys, and 2GIG.
We partner with reputable manufacturers and our team meets with each customer individually. We work with you to assess your needs before designing a customizedsystem.
When it comes to price, we bet you’ll be amazed at the affordability of professional home security. A typical 3-bedroom setup might include three door monitors, one motion sensor, one keypad, and an integrated phone app for only $300 and with $35/month professional monitoring.
If other companies have burned you, we’re ready to help.
Explore Our Other Blogs
What Do Villages Require to Add a Security System?
What Is a Village? A village in the United States is defined as a small municipality with limited corporate powers. A village government usually consists of a village board made up of trustees and a village president. Village Building Codes Have Minimum Requirements Every village adopts its own building codes to establish minimum requirements for…
What is a Manual Pull Station?
A manual pull station is a wall-mounted fire safety device that triggers an alarm in the event of an emergency. Pull stations are commonly found in many public buildings across the United States and Canada. Most people have seen them, and some have possibly even pulled one before, whether for a real emergency or a…
Fire Systems for the Manufacturing Industry
Few industries face as many fire safety concerns as manufacturing does, and the consequences of poor fire safety can be catastrophic. From 2017 to 2021, roughly 36,784 fires occurred yearly at industrial or manufacturing properties, causing $1.5 billion in direct property damage. With materials prone to combust or explode, industrial businesses must take extra care…
Big Name Home Security Gimmicks
We talk about choosing between a national home security company and a local company, DIY Security systems’ weaknesses, and video doorbells. Choosing a security system can be stressful and overwhelming, especially when you and your family’s security is at stake. So how do you choose a home security system? Do Your Homework It’s critical to do…
What Are the 5 Classes of Fires?
While it can be hard to tell the difference at first glance, different types of fires occur based on the materials that fuel them. Just as you wouldn’t try to put out a grease fire with water, specific ways to extinguish each fire class exist and depend on what sustains it. Some atypical classes of…
How Much Data Does a Wifi Security Camera Use?
Internet Speed Bandwidth Internet bandwidth is a significant issue nowadays. Everything is tapping into the internet— from our phones to our refrigerators. If you’re installing internet protocol (IP) security cameras, they will inevitably use some of the bandwidth from your network. The question is, how much? When you purchase home internet service, you typically get…
Fire Systems for the Restaurant Industry
Companies in varying industries face fire hazards in their standard operations to a certain degree. Businesses that operate commercial kitchens, however, are at significant risk for fire-related hazards because cooking equipment is a leading cause of commercial fires. According to the U.S. Fire Administration, an estimated 50% of non-residential fires were caused by cooking in…
What Does a Commercial Fire System Include?
Fire safety is critical for all businesses, but the components within commercial fire systems vary significantly between industries and functions. Fires can stem from common causes that affect any commercial property and sources unique to specific fields, so fire systems must address every threat using detection, prevention, protection, and suppression. With many options available for…
Cost of Home Security Systems
Getting a security system for your home is a wise investment. While the obvious benefit is protection for your family, home, and belongings, it’s hard to put a price on the peace of mind that comes from knowing that you and your family will have professional help in case of an emergency. Still, you must…
Holiday Security Tips
It’s a beautiful time of the year, but the holidays come with some inherent risks that you should prepare for amidst all the gift buying, cooking, and decorating. Here are some of our top holiday safety tips to keep your home and loved ones safe over the season. Theft and Burglary Prevention Do not put…