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The Livly property and tenant management system is one of the most cutting-edge and all-inclusive apartment app experiences available today. The system offers low-cost technology and fully integrated experiences that pair well with a variety of existing property management systems. As a proud partner with Livly, FSS Technologies offers this trusted technology solution for both property managers and residents that will change property management experiences for the better.

Resident experience

Within the Livly Resident Mobile App, users can access helpful features, manage tasks, and more through a single service that’s custom branded to your property. Through the app, residents can:

• Access customized move-in checklists
• Pay rent securely
• Connect with other residents in the Community Feed
• Book amenities on the property
• Order third-party services like house cleaning
• Submit and track maintenance requests
• View and RSVP to property-hosted events
• Chat with property staff directly
• Register authorized guests and deliveries
• Buy and sell goods or services through Livly Marketplace
• Participate in management-created polls
• Access apartments without keys using the Livly Mobile Key

By offering essential and additional services to residents in one service, Livly makes it easier for property managers to enhance the resident experience.

Management experience

For property managers and staff who need a boost with resident communications, Livly offers an Experiential Management (XPM) team that can act as an extension of a property’s team. XPM handles the creation and execution of resident communications, giving a property team more time to focus on its residents. With XPM, Livly can send resident communications through:

• Community Feed posts
• Welcome emails
• Polls and trivia
• Mass-communication emails
• New Livly feature updates
• Monthly engagement reports

Connecting with residents and getting feedback on new amenities and services can be a lengthy process. With Livly’s Resident Polling feature, property managers and staff can instantly collect community feedback. Livly Polls:

• Are easy to set up and customize
• Can be viewed in a preview mode
• Come with real-time mobile alerts to residents
• Collect responses, comments, and other details

Property Operations

The Livly Property Hub’s features include all the necessary components to track every aspect of a property’s operations. Using the Hub, managers can:

• Track rent payments
• View resident and unit statistics
• Receive and fulfill maintenance requests
• Manage amenity booking requests
• Digitize move-in and onboarding tasks
• Engage with residents in the Community Hub
• Send custom-branded emails to residents and staff
• Track resident satisfaction and renewal intent
• Gauge interest in updates with Resident Polling
• Manage visitors with a self-service check-in kiosk

One of the Hub’s most helpful features is Livly View. Using a HDMI player, Livly View can display various details on a TV in a vertical or horizontal layout. View includes information like:

• Community Feed posts
• Upcoming resident events
• Availability of amenities
• Live weather updates

The Hub is also capable of integrating with numerous major property management systems like Yardi, RealPage, Entrata, and more. With convenient access to organized, simplified reporting, managers can rest assured that they can quickly get their hands on everything they need to maintain resident satisfaction.

Integrations

One of Livly’s best features is its numerous integrations with other commonly used systems for businesses connected to the property management industry in some way. Through integrations, Livly can unite residents, guests, staff, and vendors in one service.

Livly’s partnerships include providers of:

• Property management software
• Access control
• Payment
• Package management
• Third-party vendors

Livly’s strongest, most used integrations involve access control capabilities. Livly has partnered with these companies to offer smart-access features:

• Yardi
• Assa Abloy
• Salto
• Schlage
• Brivo
• Avigilon Alta
• ButterflyMX
• Comelit

For example, Livly fully syncs with Avigilon Alta access control, adding additional layers of security and control to your building management. Through this integration, community and building managers can sync amenity reservations with visitor passes, limit capacity within amenities, and automate and digitize any necessary paperwork or releases.

If you manage a community, helping that community flourish is your ultimate goal. Operating your property at peak performance is an objective that FSS Technologies can help you achieve. Through our collaboration with Livly, our team of service technicians can help make your property management experience more efficient. Contact us today to take advantage of solutions from Livly and our other premier security partners.