Privacy Policy

At FSS Technologies, we are committed to protecting your privacy and ensuring that your communication preferences are respected. This Privacy Policy outlines how we collect, use, and manage text message communication in connection with the services we provide.

Text Message Communication

By engaging with our services, you acknowledge and agree that we may send text messages to your provided mobile number for the following purposes:

1. Appointment Reminders: Automated text messages may be sent to remind you of scheduled appointments or upcoming service visits.
2. Sales and Customer Support Communication: Non-automated text messages, including follow-ups, promotions, and customer support, will be sent directly by your assigned account executive or sales representative.

Opt-In Rights

By supplying FSS Technologies with your phone number you are agreeing to opt-in to text messages updates on your Installation, Service Ticket, or Quote request. To opt out at any time reply STOP to the phone number texting you and you will be removed from text communications. For assistance you can always reply “HELP” and a member of our Customer Care team will reach out to you or visit: https://www.fsstechnologies.com/privacy-policy. Messaging data rates may apply based on end-users’ phone plans. Message frequency may vary.

Opt-Out Rights

You have the right to opt out of receiving text messages at any time. If you wish to stop receiving text messages, please notify us directly by contacting our customer support team at 888-412-5356 or reply “STOP”, upon request, we will promptly remove your number from any future text message communications, except for essential appointment reminders, if applicable.

Standard Message and Data Rates

Please be aware that standard text message and data rates may apply, as determined by your mobile carrier. You are responsible for any charges incurred through your use of text message services. Message frequency varies.  

Consent

By providing your mobile phone number and engaging with our services, you consent to receive text messages from FSS Technologies in accordance with the terms outlined in this Privacy Policy. We do not share SMS consent for the purpose of SMS with third parties. Consent for SMS Communication: Information obtained as part of the SMS consent process will not be shared with third parties.

Modifications to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.

To view our fill privacy policy, please visit: https://www.fsstechnologies.com/privacy-policy

If you have any questions or concerns regarding this Privacy Policy, please contact us at (888) 412-5356.

By engaging with FSS Technologies, you agree to the terms and conditions set forth in this Privacy Policy.